Privacy Policy – Friends for Food Exports
Last Updated on [Month] 2024
At Friends for Food Exports, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, communicate with us via email or WhatsApp, or place an order for our frozen agricultural products.
1. Information We Collect
Personal Information
When you contact us, place an order, or inquire about our services, we may collect the following details:
Your name
Email address
WhatsApp number
Shipping details (for order processing)
Billing details (processed securely through our payment providers)
Usage Data
To improve our services, we may collect data about how you interact with our website, such as:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies
We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser.
2. How We Use Your Information
We may use the collected data to:
✔ Process and manage orders efficiently
✔ Communicate with you about orders, payment options, and delivery details
✔ Improve our website and services based on user experience
✔ Ensure compliance with safety and legal regulations
3. Payment & Security
All payments are processed securely after consultation with a company representative.
We do not store payment details—transactions are handled through trusted and secure payment providers.
Payment confirmation and invoice details are shared via email or WhatsApp.
4. Data Sharing & Protection
We do not sell or share your personal data except in the following cases:
With your explicit consent
To comply with legal obligations
To prevent fraud or ensure the security of our operations
We implement security measures to protect your information; however, no online data transmission is 100% secure.
5. Your Rights & Choices
You have the right to:
✔ Request access, updates, or deletion of your personal data
✔ Opt-out of receiving marketing messages
✔ Control cookie settings through your browser
6. Reporting Issues & Policy Updates
Any issues related to product quality must be reported within 15 days from the shipping date.
We may update this policy periodically to reflect operational or legal changes. The latest version will always be available on our website.
7. Contact Us
For any questions or concerns regarding our Privacy Policy, orders, or data handling, please contact us via:
📩 Email: [Your Email]
📱 WhatsApp: [Your WhatsApp Number]
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